We at Fone Planet provide different types of warranty depending on what type of Repair or Product it is. The use of our repair Service may void your manufacturer’s warranty. If you would like to avoid this, then please take your Device directly to the manufacturer. The Warranty is linked to a specific device as identified by its unique IMEI or serial number and to a specific Customer as identified by the records on our system.
It will cover the Customer for any re-occurrence of the original fault and for the part replaced / repaired only, however if additional faults arise, they will not be covered under the terms of this Warranty. Furthermore, the Warranty will not cover accidental damage, nor will the cover extend should the device change ownership.
What is not covered?
Our warranty doesn’t cover:
- Additional faults or subsequent damage that may arise after the repair or replacement
- Accidental damage
- Damage that occurs due to misuse of the device
- Software issues
- Liquid damage
- Data loss
Also, warranty will get void if a repair is performed on the device by another company after you have utilized our services. Also, when device change ownership occurs, the warranty will not be valid if owner of the device changes.
What to do if you experience a fault?
Please, return with your device to any of our stores nationwide & one of our specialists will be able to assist you further.
Proof of purchase is required for all returns or warranty claims.